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FAQs

How does this work?

It's simple. Most of the marketing materials - postcards, HTMLs, Flash & photography - are FREE to qualified eDist vendors to receive and customize themselves. Click HERE to contact our marketing team to find out if you qualify.


How does registration work?

To register for an account, simply complete the account request form by filling in the blanks. Your eDist representative will submit a request for your login details and you will receive them within 24-48 hours.


Why are marketing funds exclusive to each brand?

Marketing funds are exclusive to each brand because they are based on how much you buy through eDist. They are rewarded based on your purchases.


What if I only need high resolution product images?

If you only need images, log into your account, add the images you want to your cart and once you "checkout," got to "My Downloadable Products" in your main account area Dashboard and the images will be there for instant access.


How much does it cost for custom branding of marketing materials?

Vendor support programs based off purchases can be used to subsidize your custom branding of marketing materials.


What if I want something totally custom?

Partner Marketing funds can be used to support many activities. Click HERE to find out if you qualify.


How can I deploy an email to my customers?

Using common services such as iContact or Constant Contact you can set up your own marketing campaign with marketing materials from this site. If you do not want to subscribe we can provide an agency platform to send to your customers (fees may apply).


How do I order?

Step 1 » Find the collateral that you want and fill out the form on the product page & add item(s) to your cart.

Step 2 » Sign in or create a new account.

Step 3 » Submit your order. We will contact you within a few days to go over the finer details.


How much will this cost?

If you are a qualified eDist reseller, the printing and design fees are paid for by vendor support programs based off purchases. Shipping is also paid for by eDist for qualified resellers.


Do I have to pay for postage?

Usually postage and mailing fees are not included. Ask your sales rep to get a quote based on the size of the job.


I do not have a mailing list – how do I get one?

Your best prospects are your existing customers, start there. If you want to target more we can get you a list for your target market – ask your rep to help you find a solution.


When will I receive my collateral?

Postcard » You will have a proof of your postcard within 5 business days. Printing and mailing of the postcards usually takes 2 weeks.

Sell Sheet » You will have a proof of your sell sheet within 5 business days. Printing and mailing of the postcards usually takes 2 weeks.

HTML » As with the postcards and sell sheets, you will have your proof within 5 business days. If you choose to have us deploy your email we can do so anytime after the proof is approved.

Photography » The photography is free and is available for download after you checkout.

Flash » Due to the complexity of Flash ads, your proof will be available within 7 business days. Once approved, we will send you the necessary files to have your IT or web developers add the Flash ad to your site. If needed, our web developers can implement the Flash ad on your site for you. Hourly fees may apply. Our staff will need FTP access to your site to do this efficiently. Click HERE to contact us for more information regarding the implementation of Flash ads on your site.